Start free
CELPIP Listening Part 1: Listening to Problem Solving

CELPIP Listening Part 1 Practice Test: Practicing Effective Conflict Resolution at Work

By Iris

A free Listening Part 1 practice test in the CELPIP format: 8 questions with the answer key. Play each recording once, as in the real test, answer, then check your answers at the bottom of the page. The transcript is under each recording.

Questions
8
Format
3 audio sections, questions after each
Question style
Multiple choice, 4 options

Section 1 of 3

  1. What is Zoe trying to resolve?

  2. Why does Zoe reject writing an email?

  3. What approach does Zoe prefer?

Transcript (read it after you answer)

Zoe: I had a disagreement with a coworker, Lucas. How do I resolve it professionally?

Lucas: You could address it privately with them to clear the air. Or involve a manager for mediation. Another option is writing a formal email, but that’s cold.

Zoe: An email feels distant. A manager might escalate things. Talking privately sounds best—I want to keep it friendly. How should I approach it?

Lucas: Stay calm, listen to their side, and suggest a solution. Meet over coffee for a relaxed vibe.

Zoe: I’ll try that. It feels constructive.

Section 2 of 3

  1. What concern does Zoe have about the private meeting?

  2. What does Lucas suggest?

Transcript (read it after you answer)

Zoe: I’m meeting my coworker privately, Lucas, but should I do it during work or after?

Lucas: After work’s better—less pressure. Suggest a neutral spot, like a café, and focus on listening.

Zoe: A café sounds good. I’ll ask them to meet tomorrow evening and propose a teamwork solution. Should I prepare notes?

Lucas: Just jot down key points to stay focused. Keep it casual.

Zoe: I’ll prepare tonight and set the meeting.

Section 3 of 3

  1. Why is a café meeting the best choice?

  2. What are Zoe’s next steps?

  3. When will Zoe update Lucas?

Transcript (read it after you answer)

Zoe: I’m meeting my coworker tomorrow evening at a café, Lucas. I’ll listen and suggest better teamwork. I’ve jotted down points to stay on track.

Lucas: That’s a great approach! Why the café meeting?

Zoe: It’s relaxed and neutral, so we can talk openly. I’ll schedule it tonight and confirm with them tomorrow morning.

Lucas: Nice! Want me to review your points?

Zoe: I’m set, thanks. I’ll update you tomorrow night after we talk.

0 of 8 answered

This is Part 1 of CELPIP Listening Practice Test 12. Take all 6 parts (38 questions) for a score and an estimated CLB.

Answer key

Show all 8 answers
  1. What is Zoe trying to resolve? B. A workplace conflict
  2. Why does Zoe reject writing an email? B. It feels too distant
  3. What approach does Zoe prefer? B. Talking privately
  4. What concern does Zoe have about the private meeting? C. Deciding when to meet
  5. What does Lucas suggest? D. Meet after work in a café
  6. Why is a café meeting the best choice? C. It’s relaxed and neutral
  7. What are Zoe’s next steps? A. Schedule and confirm the meeting
  8. When will Zoe update Lucas? D. Tomorrow night

More Part 1 sample tests

All 30 Part 1 sample tests · Part 1 format, tips and FAQs · Full-length Listening practice tests

CELPass is an independent practice platform and is not affiliated with Paragon Testing Enterprises. CELPIP is a trademark of Paragon Testing Enterprises. Check the official CELPIP website and IRCC for current test rules and requirements.