CELPIP Reading Part 1 Practice Test: Tenant emailing a landlord about an urgent maintenance concern

Dear Mr. Hargrove,

I trust this message finds you well. I’m compelled to bring to your attention a pressing matter concerning the ventilation system in my residence. Over the past several days, the unit has exhibited erratic performance, intermittently ceasing to circulate air effectively, which has precipitated a noticeable decline in indoor air quality, particularly during the humid nights.

Given the recent oppressive weather patterns, I implore you to dispatch a professional to scrutinize the apparatus at your earliest convenience. I’m cognizant that such requests typically entail a brief processing period, yet I’d be immensely appreciative if this could be expedited, as the stifling conditions are increasingly untenable. Could you kindly apprise me of the anticipated timeline for this intervention? Your prompt consideration is greatly valued.

Regards,

Lydia Pierce

Dear Ms. Pierce,

Thank you for alerting me to the ventilation concern. I regret the disruption this has caused. I’ve coordinated for a specialist to attend your residence tomorrow morning to 7. Choose…evaluate and mend the systemexamine the drainageadjust the airflow settingsoverhaul the unit entirely . Please confirm if this suits your availability. I’ll ensure 8. Choose…a standard delay appliesno action is takena refund is processedthis is expedited to address the urgency. Rest assured, 9. Choose…the airflowthe entire issuehumidity levelsexcessive noise will be rectified promptly. I trust 10. Choose…a temporary fixfurther delaysyour relocationthis resolution alleviates your inconvenience swiftly, and 11. Choose…a formal complaintyour understandinga rent adjustmentadditional support is appreciated for your patience.

Regards,

Mr. Hargrove