Part 1 vocabulary: Listening to Problem Solving
The words and phrases that come up in Listening Part 1, each with its meaning, an example, similar words and a CELPIP tip. New to this part? Read the Part 1 format and strategy.

Phrases 51
what if we
phraseCLB 6Introduces a possible solution.
“What if we take the train instead of driving?”
Similarhow aboutwhy don't weCELPIP tip Speakers often signal the solution with this phrase. Listen closely after it.
why don't you
phraseCLB 6Introduces a suggestion.
“Why don't you call the landlord first thing tomorrow?”
Similaryou couldhow aboutCELPIP tip Questions often contain the answer to 'What does the man suggest?'
the best option would be
phraseCLB 6States the preferred solution.
“I think the best option would be to reschedule.”
Similarthe best thing to do isCELPIP tip Key signal for the final decision.
that might not work because
phraseCLB 6Rejects a suggestion with a reason.
“That might not work because the store closes at six.”
Similarthat won't work sinceCELPIP tip Distractors: the first solution mentioned is often rejected.
on second thought
phraseCLB 6Shows the speaker has changed their mind.
“On second thought, let's just order in.”
Similaractuallycome to think of itCELPIP tip A change of mind often changes the correct answer.
what's wrong
phraseCLB 5Asks about the problem.
“What's wrong? You look stressed.”
Similarwhat's the matterCELPIP tip Often starts the conversation and introduces the problem.
what's going on
phraseCLB 5Asks what is happening.
“What's going on with the printer?”
Similarwhat's happeningCELPIP tip Often opens the conversation: the answer that follows usually tells you what the problem is.
I've got a problem
phraseCLB 5Announces a problem.
“I've got a problem with my car insurance.”
SimilarI'm having troubleCELPIP tip Listen for the exact problem after this.
I'm having trouble with
phraseCLB 6Describes difficulty.
“I'm having trouble with my phone bill.”
SimilarI'm struggling withCELPIP tip The words right after it name the problem, which is often the first question.
the trouble is
phraseCLB 6Introduces the difficulty.
“The trouble is, the store closes at five.”
Similarthe problem isCELPIP tip Similar to 'the thing is'.
the main concern is
phraseCLB 7States the key worry.
“The main concern is the cost.”
Similarthe biggest worry isCELPIP tip Questions often ask about the main concern.
I'm worried that
phraseCLB 6Expresses worry.
“I'm worried that we won't get there on time.”
SimilarI'm afraid thatCELPIP tip Shows the speaker's feelings.
what should I do
phraseCLB 5Asks for advice.
“What should I do about my neighbour's dog?”
Similarany ideas?CELPIP tip Signals advice is coming.
have you tried
phraseCLB 6Suggests a solution.
“Have you tried restarting it?”
Similardid you tryCELPIP tip Signals a suggestion. Note it, then listen for whether the other speaker accepts or rejects it.
you could always
phraseCLB 6Offers a possible option.
“You could always take the bus.”
Similaryou mightCELPIP tip Introduces one more option. Keep a list of options: questions often ask which one they choose.
how about
phraseCLB 5Introduces a suggestion.
“How about asking your manager for help?”
Similarwhat aboutCELPIP tip Followed by -ing or a noun.
maybe we should
phraseCLB 5Gentle suggestion.
“Maybe we should call a plumber.”
Similarperhaps we couldCELPIP tip A soft suggestion. Listen to the reply to know whether it becomes the plan.
it might be better to
phraseCLB 6Suggests a better option.
“It might be better to wait until Monday.”
Similarit'd be wiser toCELPIP tip Often the final solution.
the easiest thing would be
phraseCLB 6Suggests the simplest solution.
“The easiest thing would be to just buy a new one.”
Similarthe simplest optionCELPIP tip Introduces a solution. Check whether it is the one they finally agree on.
another option is
phraseCLB 6Gives an alternative.
“Another option is to borrow my laptop.”
SimilaralternativelyCELPIP tip A new option is coming. Track every option, because wrong answers often use rejected ones.
that's a great idea
phraseCLB 5Accepts a suggestion.
“That's a great idea! Let's do it.”
Similarsounds goodCELPIP tip Acceptance often confirms the answer.
sounds like a plan
phraseCLB 6Agrees to a plan.
“Okay, sounds like a plan.”
Similardeallet's do thatCELPIP tip Means they agree. What was said just before this is usually the final decision.
I hadn't thought of that
phraseCLB 6Shows a new idea was helpful.
“Oh, I hadn't thought of that.”
Similargood pointCELPIP tip Signals the speaker accepts the idea.
that won't work
phraseCLB 6Rejects a solution.
“That won't work. The office is closed.”
Similarthat's not possibleCELPIP tip Rejected options are often distractors.
I already tried that
phraseCLB 6Rejects a suggestion.
“I already tried that, but it didn't help.”
Similarbeen theredone thatCELPIP tip The option before this is rejected. Cross it off: it is often a wrong answer choice.
it's too late for that
phraseCLB 6Rejects a solution due to time.
“It's too late for that now.”
Similarthere's no timeCELPIP tip Rejects an option because of time. That option will not be the final plan.
I can't afford
phraseCLB 5Money is the problem.
“I can't afford a new laptop right now.”
Similarit's too expensiveCELPIP tip Money is a common constraint.
I don't have time to
phraseCLB 5Time is the problem.
“I don't have time to go back home.”
SimilarI'm short on timeCELPIP tip Gives a reason an option will not work. Questions often ask why a plan was rejected.
the only problem is
phraseCLB 6Points out a drawback.
“The only problem is that it's far away.”
Similarthe downside isCELPIP tip Points out a drawback, so the idea just mentioned may be dropped.
as long as
phraseCLB 7On the condition that.
“That's fine, as long as we're back by six.”
Similarprovided thatCELPIP tip Conditions are often tested.
in that case
phraseCLB 6Because of that.
“In that case, let's take a taxi.”
Similarthenif soCELPIP tip A decision follows, based on what was just said. Listen closely to the next sentence.
let's just
phraseCLB 5Proposes a simple action.
“Let's just order online.”
Similarwhy don't weCELPIP tip Often the final decision.
I'll go ahead and
phraseCLB 6Shows a decision to act.
“I'll go ahead and book the tickets.”
SimilarI'llCELPIP tip Signals what the speaker will do next.
I guess I'll
phraseCLB 6Shows a reluctant decision.
“I guess I'll just stay home then.”
SimilarI suppose I'llCELPIP tip Signals a final, sometimes reluctant decision. This is often the answer to "What will the man do?"
the best way to
phraseCLB 6Introduces the best method.
“The best way to fix this is to call support.”
Similarthe ideal wayCELPIP tip Introduces the method a speaker recommends. Often the answer to a "What does she suggest?" question.
if I were you
phraseCLB 5Gives advice.
“If I were you, I'd talk to the landlord.”
Similarin your shoesCELPIP tip Introduces advice. The advice itself is often tested.
that's not a bad idea
phraseCLB 6Agrees, sometimes reluctantly.
“Hmm, that's not a bad idea.”
Similargood ideaCELPIP tip Agreement, sometimes reluctant. The idea before it may become the plan.
the thing about that is
phraseCLB 7Introduces a concern about an idea.
“The thing about that is it takes too long.”
Similarthe problem with thatCELPIP tip Introduces a concern about an idea, so the idea may be rejected.
what do you suggest
phraseCLB 6Asks for a solution.
“So, what do you suggest?”
Similarany suggestionsCELPIP tip Next line usually contains the suggestion.
I'll let you know
phraseCLB 5Promises to give an update.
“I'll let you know what they say.”
SimilarI'll keep you postedCELPIP tip Usually near the end: the speaker promises an update later, so nothing is final yet.
to be honest
phraseCLB 6Introduces a frank opinion.
“To be honest, I don't think that will work.”
SimilarfranklyCELPIP tip Often comes before disagreement or a frank opinion. Listen to the speaker's real feelings.
on the bright side
phraseCLB 7Introduces a positive point.
“On the bright side, you'll save money.”
Similarthe good news isCELPIP tip Introduces a positive point after bad news. Questions may ask how the speaker feels.
worst case scenario
phraseCLB 7The worst possible outcome.
“Worst case scenario, we reschedule.”
Similarif all else failsCELPIP tip Introduces a backup plan. Do not mistake it for the main plan.
if all else fails
phraseCLB 7If nothing else works.
“If all else fails, we can call my brother.”
Similaras a last resortCELPIP tip Introduces the last-choice backup plan, not the first choice.
as a last resort
phraseCLB 8The final option when others fail.
“As a last resort, we'll cancel.”
Similarif nothing else worksCELPIP tip The option they will use only if nothing else works. Not usually the main plan.
what about
phraseCLB 5Introduces a suggestion.
“What about taking the earlier flight?”
Similarhow aboutCELPIP tip Introduces a suggestion. Listen for the reply to know whether it is accepted.
I'd rather not
phraseCLB 6Politely rejects.
“I'd rather not drive in the snow.”
SimilarI prefer not toCELPIP tip Politely rejects an option. That option is unlikely to be the answer.
it's worth a try
phraseCLB 6Agrees to try something.
“It's worth a try, I guess.”
Similarwhy notCELPIP tip Accepts a suggestion. The idea before it is likely what they will do.
that should do the trick
phraseCLB 7That should solve the problem.
“A new battery should do the trick.”
Similarthat'll workCELPIP tip Confirms that a solution will work. Often marks the final choice.
I'm stuck
phraseCLB 5Can't make progress.
“I'm stuck. I don't know who to call.”
SimilarI'm at a lossCELPIP tip Describes the problem. Listen for what the speaker cannot do and why.
on the off chance
phraseCLB 9Because something might happen, though it is unlikely.
“I'll call the store on the off chance they still have one in stock.”
Similarjust in casein the hope thatCELPIP tip Shows a low-probability plan; watch for whether it actually works.
Phrasal verbs 26
figure out
phrasal verbCLB 6To find the answer to a problem.
“We need to figure out how to get there by noon.”
Similarwork outsolveCELPIP tip Often appears in the question: 'What are they trying to figure out?'
come up with
phrasal verbCLB 7To think of an idea or plan.
“Let's come up with a backup plan.”
Similarthink ofdeviseCELPIP tip Listen for who comes up with the final idea.
run out of
phrasal verbCLB 6To use all of something.
“We've run out of time to fix it ourselves.”
Similaruse uphave none leftCELPIP tip Often describes the problem itself.
get around
phrasal verbCLB 7To find a way to avoid a problem.
“Is there a way to get around the extra fee?”
SimilaravoidbypassCELPIP tip Signals a workaround solution.
sort out
phrasal verbCLB 6To solve or organize.
“Let's sort out the schedule first.”
SimilarresolvefixCELPIP tip Means to solve or organize. Questions may ask what still needs to be sorted out.
work out
phrasal verbCLB 6To find a solution; to succeed.
“Don't worry, it'll work out.”
Similarresolvefigure outCELPIP tip Two meanings: solve or succeed.
deal with
phrasal verbCLB 6To handle a problem.
“I'll deal with the landlord.”
SimilarhandlemanageCELPIP tip Identifies who handles what.
look into
phrasal verbCLB 6To investigate.
“I'll look into other options.”
SimilarinvestigatecheckCELPIP tip Action to be taken.
call off
phrasal verbCLB 6To cancel.
“Maybe we should call off the trip.”
SimilarcancelCELPIP tip Means to cancel. Listen for what is cancelled and why: both are often tested.
put off
phrasal verbCLB 6To postpone.
“Let's put off the meeting until Friday.”
SimilarpostponedelayCELPIP tip Means to postpone, not cancel. Do not confuse it with "call off".
back out
phrasal verbCLB 7To withdraw from a commitment.
“He backed out at the last minute.”
Similarwithdrawpull outCELPIP tip Often the cause of the problem.
fall through
phrasal verbCLB 7To fail to happen.
“Our plans fell through.”
SimilarfailcollapseCELPIP tip Means a plan failed to happen. This is often the problem in the conversation.
break down
phrasal verbCLB 6To stop working.
“My car broke down on the highway.”
Similarstop workingCELPIP tip Means to stop working, often a car or machine. Usually the problem that starts the conversation.
get back to
phrasal verbCLB 6To reply later.
“I'll get back to you tomorrow.”
SimilarreplyrespondCELPIP tip A promise to reply later. Questions may ask what the speaker will do next.
check out
phrasal verbCLB 5To look at or investigate.
“Let's check out the store across the street.”
Similarlook atexamineCELPIP tip Means to look at or investigate. Often part of a suggested next step.
try out
phrasal verbCLB 5To test something.
“Why don't you try out the new app?”
SimilartestCELPIP tip Means to test something. Often a suggestion before buying or deciding.
ask around
phrasal verbCLB 6To ask several people.
“I'll ask around and see if anyone has one.”
SimilarinquireCELPIP tip Means to ask several people. A common next step when looking for help.
help out
phrasal verbCLB 5To assist.
“I can help out on Saturday.”
SimilarassistCELPIP tip Means to assist. Listen for who offers help and with what.
take care of
phrasal verbCLB 6To handle.
“Don't worry, I'll take care of it.”
Similarhandledeal withCELPIP tip Identifies who will act.
set up
phrasal verbCLB 5To arrange or install.
“Can you help me set up the router?”
SimilarinstallarrangeCELPIP tip Means to arrange or install. Questions may ask what still needs to be set up.
show up
phrasal verbCLB 5To arrive.
“The repairman never showed up.”
Similararriveturn upCELPIP tip Often part of the problem.
mix up
phrasal verbCLB 6To confuse two things.
“I mixed up the dates.”
SimilarconfuseCELPIP tip Common cause of problems.
iron out
phrasal verbCLB 8To solve the small problems in something.
“We still need to iron out a few details before we sign the contract.”
Similarsort outresolvesmooth outCELPIP tip Speakers often say this near the end of Part 1, when the problem is nearly solved.
fall back on
phrasal verbCLB 8To use something as a backup when other plans fail.
“If the caterer cancels, we can always fall back on pizza.”
Similarrely onturn toresort toCELPIP tip Signals the backup plan, which is often what a question asks about.
bank on
phrasal verbCLB 9To depend on something happening.
“I wouldn't bank on the bus being on time in this snow.”
Similarcount onrely onCELPIP tip "I wouldn't bank on it" means the speaker thinks it is unlikely.
hash out
phrasal verbCLB 10To discuss something thoroughly to reach an agreement.
“Let's meet tomorrow and hash out who pays for what.”
Similarthrash outwork outsettleCELPIP tip Signals that the decision is still to come, not made yet.
Nouns 7
alternative
nounCLB 7/ɔːlˈtɜːrnətɪv/Another possible choice.
“Is there an alternative to taking the highway?”
SimilaroptionsubstituteCELPIP tip Listen for alternatives being compared.
deadline
nounCLB 6/ˈdɛdlaɪn/The latest time something must be done.
“The deadline for the application is Friday.”
Similardue datetime limitCELPIP tip Numbers and dates are common test details.
solution
nounCLB 6/səˈluːʃən/A way to solve a problem.
“That's the perfect solution.”
SimilaranswerfixCELPIP tip A key topic word: the final solution is usually tested.
backup plan
nounCLB 7An alternative plan.
“We need a backup plan.”
Similarplan BfallbackCELPIP tip An alternative if the main plan fails. Keep it separate from the main plan.
stopgap
nounCLB 8A temporary solution until a better one is found.
“Borrowing your car is just a stopgap until mine is repaired.”
Similartemporary fixquick fixband-aid solutionCELPIP tip Questions often ask whether a solution is permanent or temporary.
workaround
nounCLB 8/ˈwɜːrkəraʊnd/A way of avoiding a problem without actually fixing it.
“The printer is still broken, but I found a workaround: I'm emailing the files to the library.”
Similaralternativeway around itCELPIP tip Listen for what the workaround is; it is often the speaker's final plan.
contingency plan
nounCLB 10A plan for what to do if something goes wrong.
“We need a contingency plan in case the speaker's flight is delayed.”
Similarplan BfallbackCELPIP tip Questions often ask what the speakers will do if the first plan fails.
Verbs 6
postpone
verbCLB 6/poʊstˈpoʊn/To delay to a later time.
“Maybe we should postpone the party until next week.”
Similardelayput offCELPIP tip Common solution in scheduling problems.
reconsider
verbCLB 7/ˌriːkənˈsɪdər/To think again about a decision.
“You might want to reconsider renting that apartment.”
SimilarrethinkreviewCELPIP tip Signals that the first plan may change.
fix
verbCLB 5/fɪks/To repair.
“Can you fix it by tomorrow?”
SimilarrepairmendCELPIP tip Means to repair. Listen for who will fix it and when.
manage
verbCLB 6/ˈmænɪdʒ/To succeed despite difficulty.
“We'll manage somehow.”
Similarcopeget byCELPIP tip Means to succeed despite difficulty. Shows how a problem was resolved.
salvage
verbCLB 9/ˈsælvɪdʒ/To save something from a bad situation.
“We might still salvage the weekend if the rain stops by noon.”
SimilarrescuesaverecoverCELPIP tip Means the situation is bad but not completely lost.
circumvent
verbCLB 10/ˌsɜːrkəmˈvent/To find a way around a rule or problem.
“We could circumvent the parking problem by taking the train.”
Similarget aroundbypassavoidCELPIP tip Formal; in conversations it usually means a clever way around an obstacle.
Expressions 7
That makes sense
expressionCLB 6Shows agreement with a suggestion.
“Oh, that makes sense. Let's do that.”
Similargood ideafair enoughCELPIP tip Agreement usually confirms the final plan.
I'm not so sure about that
expressionCLB 6Shows doubt or disagreement.
“I'm not so sure about that. It sounds expensive.”
SimilarI doubt itI have my doubtsCELPIP tip Doubt signals a rejected option.
that's a long shot
expressionCLB 8Something that has only a small chance of working.
“We could ask the landlord for an extension, but that's a long shot.”
Similarunlikely to worka slim chanceCELPIP tip Tells you the speaker doesn't expect this option to be chosen.
that's easier said than done
expressionCLB 9Something sounds simple but is hard to do in reality.
“Just find a new roommate? That's easier said than done.”
Similarit's not that simpleCELPIP tip Signals that the speaker is rejecting a suggestion.
kill two birds with one stone
idiomCLB 9To solve two problems with one action.
“If I drop off the forms on my way to the gym, I'll kill two birds with one stone.”
Similardo two things at onceCELPIP tip Questions may ask why a speaker chose a plan: this gives the reason.
that's a non-starter
expressionCLB 10An idea that has no chance of being accepted.
“Moving the party to Sunday is a non-starter; half the guests work that day.”
Similarthat's out of the questionthat won't flyCELPIP tip A firm rejection; that option will not be the final answer.
we're back to square one
expressionCLB 10We have to start again because a plan failed.
“The venue is booked that day, so we're back to square one.”
Similarstart overstart from scratchCELPIP tip Tells you an earlier solution was rejected.
Adverbs 2
actually
adverbCLB 5/ˈæktʃuəli/In fact; often signals a correction.
“Actually, that might not be a good idea.”
Similarin factreallyCELPIP tip Often signals a change of plan.
instead
adverbCLB 5/ɪnˈstɛd/As an alternative.
“Let's take the train instead.”
SimilaralternativelyCELPIP tip Signals the chosen alternative.
Interjections 1
hmm
interjectionCLB 5/hm/Shows thinking or hesitation.
“Hmm, I'm not sure that'll work.”
Similarwelllet me seeCELPIP tip Hesitation often comes before disagreement.
How to learn these words
- Start with words at or just above your target CLB: the badge on each word is our estimate of the level at which learners use it correctly. Pick a level in Any CLB level to see only those words.
- Learn five to ten words a day, not the whole list at once.
- Open Flashcards, say what each word means, then check. Words you mark I know it drop out of the To learn view.
- Listen or read for these words in your next Part 1 practice. They often mark the answer or a change of opinion.
- Save the words you keep forgetting to your own word bank, which brings each one back just before you would forget it.
More CELPIP Listening vocabulary
- Part 2: Listening to a Daily Life Conversation (101 words)
- Part 3: Listening for Information (99 words)
- Part 4: Listening to a News Item (101 words)
- Part 5: Listening to a Discussion (100 words)
- Part 6: Listening to Viewpoints (108 words)
CELPass is an independent practice platform and is not affiliated with Paragon Testing Enterprises. CELPIP is a trademark of Paragon Testing Enterprises. Check the official CELPIP website and IRCC for current test rules and requirements.