CELPIP Listening Part 2 Practice Test: Language Barrier

Traveler: Excuse me, I booked a room here, but there’s a problem. I don’t speak much Spanish.

Concierge: No trouble, sir. I speak English. What’s the issue with your reservation?

Traveler: My name’s Ethan. My booking’s for two nights, but the desk said it’s only one.

Concierge: Let’s sort this. Can you show me your confirmation email?

Traveler: Here, on my phone. It says June 10-12, double room.

Concierge: I see. There’s a glitch in our system. I’ll extend it to two nights, no extra charge.

Traveler: Phew, thank you. Can you confirm the room number?

Concierge: It’s Room 204. I’ll give you a new key card. Do you need help with anything else?

Traveler: Yeah, I’m struggling to order food here. Any English-friendly restaurants nearby?

Concierge: There’s Café Rosa two streets away. They have English menus and great tapas.

Traveler: Awesome. Should I book a table?

Concierge: I can call for you. For what time tonight?

Traveler: Maybe 7 p.m.? Just me.

Concierge: Done. Your table’s reserved. I’ll also print a phrase sheet with basic Spanish phrases.

Traveler: You’re a lifesaver. Thanks so much!

Concierge: My pleasure, Ethan. Enjoy your stay!

1. What problem is Ethan facing at the hotel? A. A booking error
2. What does Ethan show the concierge? D. A confirmation email
3. What does the concierge fix for Ethan? C. The booking duration
4. What extra help does Ethan request? B. Restaurant recommendations
5. What does the concierge offer to provide? C. A phrase sheet