CELPIP vocabulary: work and the workplace
Everyday words and phrases for work and the workplace that come up across CELPIP Listening, Reading, Writing and Speaking, each with its meaning, an example, similar words and a CELPIP tip. This is topic 3 of our 500 essential CELPIP words.

Nouns 21
colleague
nounCLB 6/ˈkɑːliːɡ/A person you work with.
“A colleague offered to cover my shift.”
Similarco-workerteammateassociateCELPIP tip Stress the first syllable: KOL-eeg. More professional than "co-worker" in Writing Task 1 emails.
supervisor
nounCLB 6/ˈsuːpərvaɪzər/The person in charge of your work.
“I need my supervisor's approval for the change.”
Similarmanagerbossteam leadCELPIP tip In Speaking Task 6, explaining a problem to your supervisor politely is a common scenario.
shift
nounCLB 5/ʃɪft/A set period of work.
“I'm working the night shift this week.”
Similarwork periodrotationturnCELPIP tip Common verbs: work, cover or swap a shift. "Cover my shift" is very common in workplace tasks.
overtime
nounCLB 6/ˈoʊvərtaɪm/Extra hours beyond your normal work.
“Overtime is paid at a higher hourly rate.”
Similarextra hoursadditional hoursCELPIP tip Usually no article: "work overtime", "paid overtime". Do not say "an overtime".
deadline
nounCLB 5/ˈdedlaɪn/The latest time to finish something.
“The deadline for the report is Thursday at noon.”
Similardue datetime limitcut-offCELPIP tip Common verbs: meet, miss or extend a deadline. Useful in Writing Task 1 when asking for more time.
workload
nounCLB 7/ˈwɜːrkloʊd/The amount of work you have.
“My workload doubled when two people left.”
Similaramount of workresponsibilitiestasksCELPIP tip Pairs with "heavy" or "manageable", not "big". A good reason to give when requesting help.
performance review
nounCLB 7A meeting about how well you work.
“My performance review is scheduled for next week.”
Similarevaluationappraisalannual reviewCELPIP tip "Have" or "receive" a performance review; often mentioned before asking for a raise.
promotion
nounCLB 6/prəˈmoʊʃən/A move to a higher position.
“She got a promotion to team lead.”
Similaradvancementstep upraise in rankCELPIP tip Pattern: a promotion to a role. The verb is passive: "She was promoted to manager."
time off
nounCLB 6Days when you don't work.
“I'd like to request time off in August.”
Similarleavevacationdays offCELPIP tip Pattern: request time off, take time off. Always give the dates in a Writing Task 1 request.
sick leave
nounCLB 6Paid or unpaid days off for illness.
“He's on sick leave until Monday.”
Similarsick daysmedical leaveillness leaveCELPIP tip Use "on sick leave" for the state; "take sick leave" for the action.
training session
nounCLB 6A meeting to learn a new skill.
“Everyone must attend the safety training session.”
SimilarworkshopcourseclassCELPIP tip Use "attend" a training session, not "join to". Common topic in Listening Part 3 announcements.
onboarding
nounCLB 8/ˈɑːnbɔːrdɪŋ/The process of starting a new job.
“Onboarding takes about two weeks.”
Similarorientationinductionnew-hire trainingCELPIP tip Modern office word; in Speaking Task 2, describe how your onboarding helped or did not help.
remote work
nounCLB 7Working from home or away from the office.
“Remote work saves me two hours of commuting a day.”
Similarworking from hometeleworktelecommutingCELPIP tip A classic Writing Task 2 topic: give a clear benefit and a drawback before choosing.
agenda
nounCLB 7/əˈdʒendə/A list of topics for a meeting.
“Please send me the agenda before the meeting.”
Similarscheduleplanlist of topicsCELPIP tip Pattern: "on the agenda". Asking for the agenda is a polite, practical line in a work email.
minutes
nounCLB 8/ˈmɪnɪts/The written record of a meeting.
“I'll take the minutes at today's meeting.”
Similarmeeting notesrecordsummaryCELPIP tip Always plural in this meaning. You "take" the minutes, not "write" them.
feedback
nounCLB 6/ˈfiːdbæk/Comments on how something was done.
“My manager gave me useful feedback on my presentation.”
SimilarcommentsinputresponseCELPIP tip Uncountable: say "some feedback" or "a piece of feedback", never "a feedback" or "feedbacks".
staff shortage
nounCLB 7A situation where there are not enough workers.
“The store is closing early because of a staff shortage.”
Similarlabour shortageunderstaffinglack of staffCELPIP tip Canadian spelling: "labour". A staff shortage is a realistic excuse or problem in Listening Part 1.
payroll
nounCLB 8/ˈpeɪroʊl/The system that pays employees.
“Contact payroll if your cheque is wrong.”
Similarpay departmentwagessalary officeCELPIP tip Often used without "the" for the department: "Contact payroll". Reading Part 3 uses it in office texts.
human resources
nounCLB 7The department that handles staff matters.
“Human resources will explain your benefits.”
SimilarHRpersonnelpeople departmentCELPIP tip Usually shortened to HR in speech. Contacting HR is a reasonable step in Speaking Task 6.
policy
nounCLB 7/ˈpɑːləsi/An official rule or plan.
“The company changed its vacation policy.”
SimilarruleguidelineregulationCELPIP tip Pattern: a policy on something. Quoting a company policy makes a Writing Task 1 request stronger.
productivity
nounCLB 8/ˌproʊdʌkˈtɪvəti/How much work gets done.
“Shorter meetings improved our productivity.”
SimilarefficiencyoutputperformanceCELPIP tip Pairs with "improve", "boost" or "lower". A persuasive word for Writing Task 2 on work changes.
Adjectives 1
hybrid
adjectiveCLB 8/ˈhaɪbrɪd/Partly in the office and partly at home.
“Our team has a hybrid schedule.”
SimilarmixedblendedflexibleCELPIP tip Use it before a noun: "a hybrid schedule", "hybrid work". Also describes cars with two engines.
Verbs 3
delegate
verbCLB 8/ˈdelɪɡeɪt/To give part of your work to someone else.
“A good manager knows how to delegate.”
Similarassignhand overentrustCELPIP tip As a verb it ends in -gate (/-ɡeɪt/); as a noun meaning a representative, it ends in /-ɡət/.
collaborate
verbCLB 8/kəˈlæbəreɪt/To work together with others.
“The two departments collaborated on the project.”
Similarcooperateteam upwork jointlyCELPIP tip Pattern: collaborate with someone on something. A stronger choice than "work together" in Writing.
prioritize
verbCLB 8/praɪˈɔːrətaɪz/To decide what is most important and deal with it first.
“I prioritize urgent client requests.”
Similarput firstrankfocus onCELPIP tip Canadian spelling uses -ize. In Speaking Task 6, say which problem you would prioritize and why.
How to learn these words
- Skip the words you already use with confidence, and start with the ones at or just above your target CLB. Pick a level in Any CLB level to see only those.
- Say each example sentence out loud, then make your own sentence about your life.
- Open Flashcards to test yourself. Words you mark I know it drop out of the To learn view.
- Use two or three of the words on purpose in your next Speaking or Writing practice answer.
More CELPIP vocabulary by topic
- Housing and renting (25 words)
- Community and local life (25 words)
- Jobs and careers (25 words)
- Shopping and customer service (25 words)
- Money, banking and bills (25 words)
- Transportation and commuting (25 words)
- Travel and holidays (25 words)
- Health and wellness (25 words)
- Education and children (25 words)
- Family, friends and social life (25 words)
- Food and eating out (25 words)
- Weather and the environment (25 words)
- Technology (25 words)
- News and current events (25 words)
- Events and free time (25 words)
- Requests, complaints and apologies (25 words)
- Opinions and persuasion (25 words)
- Describing pictures and scenes (25 words)
- Linking words (25 words)
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