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CELPIP Reading Part 1: Reading Correspondence

CELPIP Reading Part 1 Practice Test: Customer Refund Request

By Iris

A free Reading Part 1 practice test in the CELPIP format: 11 questions with the answer key. Choose your answers, then check them at the bottom of the page.

Questions
11
Time
about 11 minutes
Question style
Multiple choice and drop-down completion

Dear Esteemed Support Team,

I pen this missive concerning a culinary apparatus—a blender—procured from your digital emporium last week (Order #91723). It was delivered punctually, yet upon its inaugural employment yesterday, it emitted noxious fumes within a mere quintet of seconds—manifestly defective, I surmise. My chagrin is profound, as I had earmarked it for a convivial gathering this forthcoming Sabbath.

Might I entreat a reimbursement? I harbor scant inclination to supplant it post this misadventure. I retain the voucher and encasement, though the accompanying codex has absconded—will this imperil the restitution? Furthermore, how shall I effect its repatriation—do you defray the freight, or must I bear that burden?

I beseech celerity in this resolution—could it perchance be consummated ere Friday’s dawn? My gratitude for your succor abounds—I’ve perennially held your establishment in high esteem!

Cordially,

Zoe

  1. Zoe is emailing because…

  2. Zoe solicits a reimbursement since…

  3. The absconded codex might…

  4. Zoe inquires about freight to…

  5. Zoe requires resolution by Friday for…

  6. Zoe extols the establishment to…

Here is a response to the message. Complete the response by filling in the blanks. Select the best choice for each blank.

Dear Zoe,

We lament the lamentable plight of your blender—rest assured, we shall rectify this imbroglio! A reimbursement is assuredly forthcoming; poses no impediment sans the codex. We shall underwrite the repatriation shall dispatch a conveyance docket anon. We can consummate this by Friday, provided arrives with alacrity. Your patronage is cherished reigns paramount in our ethos! Pray apprise me if .

Regards,

Support Team

0 of 11 answered

This is Part 1 of CELPIP Reading Practice Test 16. Take all 4 parts (38 questions) for a score and an estimated CLB.

Answer key

Show all 11 answers
  1. Zoe is emailing because… A. her culinary contraption malfunctioned.
  2. Zoe solicits a reimbursement since… C. she mistrusts the apparatus’s integrity.
  3. The absconded codex might… D. jeopardize the reimbursement.
  4. Zoe inquires about freight to… B. calibrate pecuniary obligations.
  5. Zoe requires resolution by Friday for… D. her convivial assembly.
  6. Zoe extols the establishment to… D. perpetuate an amiable tenor.
  7. D. such restitution
  8. B. our auspices
  9. A. the contraption
  10. B. your gratification
  11. B. further aid be requisite

More Part 1 sample tests

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