Part 1 practice course: Listening to Problem Solving
Follow a three-part conversation about a problem and answer questions about what went wrong, what each person suggests and what happens next. Work through six short steps, from how the part works to a timed test, about 40 minutes in all. New to this part? Read the Part 1 format and strategy first.

Learn the part
How the part works, how to use your time, the traps it sets and the signal words, then a quick check.
One problem, three short sections
You hear one conversation in three sections, each followed by two or three questions. You hear each section once, so the story builds: the problem, then a first fix, then how it ends.
What is the man's main problem?
- Listen for the moment someone complains or says what's wrong.
- Note it in a few words: what broke, what's missing, what's late.
- Pick the option that says the same thing in other words.
How does the woman feel after hearing the news?
- Listen to the tone as well as the words.
- Watch for polite words that hide a real feeling: "I appreciate that, but..."
- Choose the feeling behind the whole reply, not one friendly phrase.
What will the woman probably do next?
- Wait for the last few lines of the section.
- Note any plan: "I'll show him tonight", "I'll call them tomorrow".
- Check who will do it: the speaker, or someone else.
Part 1 cheat sheet
The key points of the course on one screen, to read again just before your test.
How to handle each section
- Read the short context: who is talking and where.
- Guess the likely problem: a repair, a refund, a booking.
- Get your notes ready in two columns, one for each speaker.
- Write key words only: problems, numbers, times, names.
- Note each change: "but", "actually", "the catch is".
- Mark who suggests what, so you don't mix up the speakers.
- Read every option before you choose.
- Answer from your notes, not from the word you remember best.
- Don't spend long on one question: the next section starts soon.
The traps this part sets
- Picking the option that uses a word you heard. Ask whether the option matches what the speaker meant, not just the words they said.
- Choosing something that sounds likely but was never said. Only choose what you heard. If you can't point to a line, it's probably a trap.
- Mixing up what came first and what came later. Note the section each fact comes from and answer for the time the question asks about.
Signal words to listen for
- Contrast (the answer often follows): “but”, “though”, “actually”, “the thing is”, “the catch is”
- A problem is coming: “here's the bad news”, “I'm afraid”, “that's a problem”, “unfortunately”, “so, here's the thing”
- A suggestion or offer: “why don't you”, “I can”, “here's my suggestion”, “how about”, “if you're okay with it”
- A plan for later: “I'll”, “first thing tomorrow”, “by Friday”, “next time”, “in the meantime”
Questions about Part 1
How does CELPIP Listening Part 1 work?
You hear one conversation in three sections, each followed by two or three questions. You hear each section once, so the story builds: the problem, then a first fix, then how it ends. The problem or the reason: Listen for the moment someone complains or says what's wrong.; Note it in a few words: what broke, what's missing, what's late.; Pick the option that says the same thing in other words.. A feeling or an opinion: Listen to the tone as well as the words.; Watch for polite words that hide a real feeling: "I appreciate that, but..."; Choose the feeling behind the whole reply, not one friendly phrase.. What will probably happen next: Wait for the last few lines of the section.; Note any plan: "I'll show him tonight", "I'll call them tomorrow".; Check who will do it: the speaker, or someone else..
How should I use my time in CELPIP Listening Part 1?
Before you listen: Read the short context: who is talking and where. Guess the likely problem: a repair, a refund, a booking. Get your notes ready in two columns, one for each speaker. While you listen: Write key words only: problems, numbers, times, names. Note each change: "but", "actually", "the catch is". Mark who suggests what, so you don't mix up the speakers. When the questions come: Read every option before you choose. Answer from your notes, not from the word you remember best. Don't spend long on one question: the next section starts soon.
What traps does CELPIP Listening Part 1 set?
Picking the option that uses a word you heard. The wrong options often repeat words from the recording, but in a different situation. Instead: Ask whether the option matches what the speaker meant, not just the words they said. Choosing something that sounds likely but was never said. Some options fit the story well and feel natural, so they seem right. Instead: Only choose what you heard. If you can't point to a line, it's probably a trap. Mixing up what came first and what came later. The plan often changes between sections, and an early idea is replaced by a later one. Instead: Note the section each fact comes from and answer for the time the question asks about.
Is this Part 1 course free?
Yes. Every step is free and needs no account, and nothing you do leaves your browser. With a free CELPass account, your wrong answers are saved with the trap they fell for and turned into daily drills.
Keep practising Part 1
- Part 1 sample tests with the answer key, played like the real test
- Part 1 vocabulary: words and phrases for listening to problem solving
- Part 1 format and strategy
More free practice courses
- Speaking Task 1: Giving Advice
- Speaking Task 2: Talking about a Personal Experience
- Speaking Task 3: Describing a Scene
- Speaking Task 4: Making Predictions
- Speaking Task 5: Comparing and Persuading
- Speaking Task 6: Dealing with a Difficult Situation
- Speaking Task 7: Expressing Opinions
- Speaking Task 8: Describing an Unusual Situation
- Writing Task 1: Writing an Email
- Writing Task 2: Responding to Survey Questions
- Reading Part 1: Reading Correspondence
- Reading Part 2: Reading to Apply a Diagram
- Reading Part 3: Reading for Information
- Reading Part 4: Reading for Viewpoints
- Listening Part 2: Listening to a Daily Life Conversation
- Listening Part 3: Listening for Information
- Listening Part 4: Listening to a News Item
- Listening Part 5: Listening to a Discussion
- Listening Part 6: Listening to Viewpoints
CELPass is an independent practice platform and is not affiliated with Paragon Testing Enterprises. CELPIP is a trademark of Paragon Testing Enterprises. Check the official CELPIP website and IRCC for current test rules and requirements.