CELPIP Writing Task 1 Sample Answer: Feedback on New Library Services

Dear [Library Manager’s Name], I recently explored the newly introduced library services and wanted to commend your team on these improvements. The digital borrowing system and expanded study areas have significantly enhanced the user experience. That said, I encountered some difficulties accessing e-books due to system slowdowns. Additionally, implementing an online waitlist for high-demand titles would improve accessibility for all members. Thank you for your continued commitment to improving the library’s offerings. I look forward to your response regarding these suggestions. Sincerely, [Your Full Name]

Dear Library Management, I appreciate the new services added to the library, especially the digital book borrowing system. It makes it easier to access books without visiting in person. However, I noticed that some books are frequently unavailable, and there is no waitlist option. Introducing a waitlist feature would help users access popular books faster. I look forward to hearing if these suggestions can be considered. Thank you for your efforts in improving the library! Best regards, [Your Name]

Dear Library Team, I recently visited the library and was happy to see the new services. The online book reservation system is very helpful, and the new reading area is comfortable. However, I found it difficult to access some digital books because the website was slow. It would be great if this could be improved. Thank you for making the library better for the community! Best regards, [Your Name]